Sales Policy for Skillsuri – Baby Products Brand
Effective Date: November 23, 2024
Welcome to Skillsuri! We are committed to providing high-quality, safe, and stylish baby products for newborns and infants. Our mission is to ensure every baby has the best start in life with our premium collection of baby essentials. By shopping with us, you agree to the terms and conditions outlined below. Please read them carefully to understand our sales policy and ensure a seamless shopping experience.
1. General Sales Policy
At Skillsuri, we take pride in offering exceptional products designed with your baby’s comfort and safety in mind. Our sales policy is designed to ensure that every customer enjoys a positive shopping experience from browsing to receiving their order.
Products and Pricing: All products are subject to availability and may be discontinued at any time. We make every effort to ensure the information on our website, including product descriptions and prices, is accurate. However, we reserve the right to correct any errors or inaccuracies and to modify or discontinue products without notice. Prices listed on our website are in USD and include applicable taxes unless otherwise noted.
Order Confirmation: Once an order is placed, you will receive an email confirming the details of your order. This confirmation is not an acceptance of your order, but an acknowledgment that we have received your order request. A contract of sale will be established only when your order is dispatched.
Availability: While we strive to keep our inventory up to date, some items may become out of stock or unavailable. If we are unable to fulfill your order due to product unavailability, we will notify you via email and offer you the option to wait for restocking or to cancel your order with a full refund.
Payment Methods: We accept a variety of payment methods, including major credit cards, debit cards, and PayPal. All payments are processed securely through encrypted channels. The charge will appear on your statement as “Skillsuri.”
2. Shipping and Delivery
We aim to process and ship orders within 1-3 business days after the order is confirmed. Delivery times will vary depending on your location. All shipping costs are calculated at checkout based on the delivery address.
Shipping Options: We offer standard, expedited, and international shipping. Shipping rates are determined by the weight, size, and destination of the order.
Tracking: After your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or through the carrier’s platform.
International Orders: We offer international shipping to select countries. For international orders, the customer is responsible for any customs duties, taxes, or additional charges imposed by the destination country.
3. Returns and Exchanges
Your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a return and exchange policy.
Return Window: Returns are accepted within 30 days of receiving your order. Products must be unused, in their original packaging, and in a resellable condition. Personalized or custom items are not eligible for return unless defective or damaged.
Return Process: To initiate a return, please contact our customer service team at info@skillsuri.com. We will provide you with a return authorization number and instructions on how to return your item. Please note that shipping costs for returns are the customer’s responsibility unless the return is due to a mistake on our part.
Exchanges: If you would like to exchange an item for a different size, color, or style, please follow the return process and place a new order on our website.
Refunds: Refunds will be processed to the original payment method after the returned product has been inspected and approved. Refunds may take up to 10 business days to reflect in your account, depending on your bank’s processing times.
4. Customer Support
We are here to assist you. If you have any questions or concerns about your order, our products, or our policies, please don’t hesitate to contact us.
- Email: info@skillsuri.com
- Phone: 781-330-1399
- Address: 3953 Burke Street, Woburn, Massachusetts, United States
For more information, visit our website: www.skillsuri.com
5. Privacy and Security
Skillsuri respects your privacy and is committed to protecting your personal information. We use advanced encryption to secure your data during transactions and will never share your personal information with third parties without your consent. For more details, please read our full Privacy Policy.
6. Changes to Sales Policy
Skillsuri reserves the right to update or modify this Sales Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy regularly to stay informed of any updates.
7. Legal Disclaimer
By purchasing from Skillsuri, you agree to our Sales Policy and accept all terms and conditions as outlined. Skillsuri is not liable for any damages, losses, or expenses incurred as a result of the use or inability to use our products, except where prohibited by law.
Thank you for choosing Skillsuri! We look forward to providing you with premium baby products that you can trust for your little one.
For further inquiries, feel free to contact us at:
Phone: 781-330-1399
Email: info@skillsuri.com
Website: https://skillsuri.com/